Shipping Policy

General Shipping Information

We proudly offer free worldwide shipping on all orders with no minimum purchase requirement. We are committed to delivering high-quality natural odor fresheners to every customer across the globe with a simple, cost-free shopping experience. All shipping fees, customs duties, and any additional import-related charges are fully covered by our store. Customers will never bear any extra fees during the entire shipping and delivery process.

Processing & Delivery Time

All orders will be processed and shipped within our standard processing window after payment confirmation. The standard delivery time frame covers the period from shipment departure to package arrival. Overall, customers can expect to receive their orders within our regular delivery cycle. All orders are professionally packaged to ensure product integrity during international transportation.

Shipping Coverage & Restrictions

Our free shipping service applies to all valid orders placed on our website. We support international shipping to serve global customers. While we strive to ship to all regions worldwide, occasional regional shipping restrictions may apply due to local logistics regulations or policy limitations. In case of any unforeseen shipping restrictions for your location, our team will contact you promptly to provide alternative solutions or full refunds.

Order Tracking

Once your order is shipped, a tracking number and detailed tracking instructions will be sent to your registered email address. You can monitor the real-time shipping status and delivery progress of your package through the official tracking channel. We recommend checking your shipping notification email regularly for the latest order updates.

Delivery Notes

Delivery time may be slightly affected by uncontrollable factors including international logistics delays, local customs clearance progress, extreme weather conditions, or regional public health events. We do not charge any additional handling, customs, or delivery fees under any circumstances. All potential extra costs incurred during international delivery will be undertaken solely by our store.

Shipping Support

If you encounter any problems regarding order shipping, logistics tracking, or delivery exceptions, please submit your inquiries through the contact channel on our Contact page. Our customer service team will respond and assist you with professional and timely support.